Purchase in ingame store declined - Guild Wars Forums

Raven Wing · Apr 09, 2011, 12:46 PM // 12:46

I just tried to buy the mercenary pack in the ingame store.
Filled in my creditcard details and clicked to purchase.
I got the following message:

Declined (code 1751336)

Do anybody have any idea what that means?

Highlander Of Alba · Apr 09, 2011, 01:08 PM // 13:08

Hi there if you go to support then the FAQ enter the code in question ie code *******

or whatever it should bring up an answer for yourself.

I have seen myself on several occassions enter an incorrect number along the way.

I now always double check everything before I press the proceed button.

RedDog91 · Apr 09, 2011, 01:50 PM // 13:50

There are quite a few reasons why this could have happened:

1. You typed in the information wrong
2. You have passed your monthly spending cap for NCsoft (they put caps on accounts to help prevent fraud)
3. You have maxed your spending on the card
4. You live too far away from the NCsoft office that online sales run through and your card company locked the sale thinking your card was stolen

There are plenty of other reasons why it may have happened, but these are usually the most common.

Raven Wing · Apr 09, 2011, 02:56 PM // 14:56

Thanks for the answers. doing search on the code didnt help. I just tried again, and succeeded this time. I guess i must have mistyped something in the first try.

Apr 09, 2011, 12:46 PM // 12:46	#1
Raven Wing Jungle Guide Join Date: Nov 2005 Guild: The Imperial Guards of Istan [TIGI] Profession: N/	Purchase in ingame store declined I just tried to buy the mercenary pack in the ingame store. Filled in my creditcard details and clicked to purchase. I got the following message: Declined (code 1751336) Do anybody have any idea what that means?

Apr 09, 2011, 01:08 PM // 13:08	#2
Highlander Of Alba Wilds Pathfinder Join Date: Jan 2007 Guild: Real Rogue Clan Profession: Rt/Mo	Hi there if you go to support then the FAQ enter the code in question ie code ******* or whatever it should bring up an answer for yourself. I have seen myself on several occassions enter an incorrect number along the way. I now always double check everything before I press the proceed button.

Apr 09, 2011, 01:50 PM // 13:50	#3
RedDog91 Desert Nomad Join Date: Oct 2007 Location: Farming for Nick gifts Profession: R/	There are quite a few reasons why this could have happened: 1. You typed in the information wrong 2. You have passed your monthly spending cap for NCsoft (they put caps on accounts to help prevent fraud) 3. You have maxed your spending on the card 4. You live too far away from the NCsoft office that online sales run through and your card company locked the sale thinking your card was stolen There are plenty of other reasons why it may have happened, but these are usually the most common.

Apr 09, 2011, 02:56 PM // 14:56	#4
Raven Wing Jungle Guide Join Date: Nov 2005 Guild: The Imperial Guards of Istan [TIGI] Profession: N/	Thanks for the answers. doing search on the code didnt help. I just tried again, and succeeded this time. I guess i must have mistyped something in the first try.